Privacy Policy
Hand in Plan Travel — Policies & Service Guidelines
Welcome to Hand in Plan Travel
At Hand in Plan Travel, my goal is to create unforgettable, bespoke itineraries throughout North America and the Caribbean — with a fun, adventurous, and wine forward twist. To ensure every traveler receives exceptional service, I’ve outlined the policies that guide how we work together.
________________________________________
1. Trip Planning Fee
To begin any custom itinerary, a $25 planning fee for cruises and $50 for land-based trips may be required.
How It Works
• The fee is collected upfront.
• It is applied to your booking as a payment before your final payment date.
• Bookings must be completed within 10 calendar days of paying the fee.
• If the booking is not completed within 10 calender days, or if you cancel your trip, the fee becomes non refundable and non transferrable.
Why I Charge a Planning Fee?
This fee allows me to provide a high touch, personalized planning experience, including:
• Dedicated personal attention.
• Customized itinerary design tailored to your interests and travel style.
• Researching destinations, resorts, cruises, excursions, and wine centric experiences.
• Guidance on required travel documents.
• Travel insurance education and support.
• Unlimited pre trip communication and updates.
• Real time support during travel for emergencies or unexpected issues.
• Post trip assistance after you return home.
________________________________________
2. Flight Policy
Hand in Plan Travel does not book flights.
However, I’m happy to provide:
• Suggested routes
• Airline recommendations
• Best travel methods
• Tips for booking with confidence
All airfare must be booked directly by the client.
________________________________________
3. Booking Policies
Booking Timelines
• Quotes are valid only at the time they are provided.
• Prices and availability can change at any time until a deposit is made.
• Deposits are required to secure your reservation.
Payment Requirements
• Payment schedules are determined by the supplier (cruise line, resort, tour operator).
• Final payments must be made by the supplier’s deadline to avoid cancellation.
Late Payments
Hand in Plan Travel is not responsible for cancellations due to missed payments.
If a booking is canceled for non payment, supplier penalties may apply.
________________________________________
4. Cancellation & Refund Policy
Client Initiated Cancellations
If you choose to cancel your trip:
• Supplier cancellation penalties may apply.
• The $25-$50 Planning Fee is non refundable and non transferrable.
• Refunds are issued solely by the supplier, not by Hand in Plan Travel.
Supplier Initiated Changes
If a supplier changes or cancels part of your trip:
• I will assist you in navigating the options they provide.
• Refunds, credits, or rebooking options are determined by the supplier.
________________________________________
5. Travel Insurance
Travel insurance is strongly recommended for every trip.
Insurance can protect you from:
• Trip cancellations
• Medical emergencies
• Lost or delayed luggage
• Weather disruptions
• Travel delays
If you decline insurance, you assume full responsibility for any financial loss.
________________________________________
6. Required Travel Documents
It is the traveler’s responsibility to ensure they have:
• A valid passport (with required expiration buffer)
• Required visas
• Government issued ID
• Cruise specific documentation
• Any additional entry requirements
I will provide guidance, but final responsibility lies with the traveler.
________________________________________
7. Communication & Support
You will receive:
• Unlimited email support
• Text support during business hours
• Emergency support while traveling
I am committed to being accessible, responsive, and supportive throughout your entire travel experience.
________________________________________
8. Photo & Testimonial Use
By submitting a testimonial or photo, you grant Hand in Plan Travel permission to:
• Feature your review on the website
• Share your photo on the website or social media
• Use your feedback for marketing purposes
Only content you voluntarily provide will be used.
________________________________________
9. Client Responsibilities
To ensure a smooth planning process, clients agree to:
• Provide accurate traveler information
• Review all documents upon receipt
• Make payments on time
• Communicate changes or concerns promptly
• Follow supplier rules and travel requirements
________________________________________
10. Liability Disclaimer
Hand in Plan Travel acts as an independent travel agency and does not own or operate any hotels, cruise lines, airlines, transportation companies, or tour operators.
Therefore, I am not responsible for:
• Supplier cancellations or changes
• Acts of nature
• Delays, accidents, or injuries
• Lost or damaged luggage
• Government actions or travel restrictions
I will always advocate for you and assist in resolving issues to the best of my ability.
________________________________________
11. Acceptance of Policies
By working with Hand in Plan Travel, LLC and paying the Trip Planning Fee, you acknowledge and accept all policies listed on this page.
